Shipping Policy
Shipping
At Delibo, we don’t ship packages ourselves; we provide secure storage solutions for your deliveries. We act as a secure intermediary between customers and carriers, partnering with existing couriers and delivery partners to ensure your packages reach our lockers. Think of us as an extension of the delivery process, offering a safe and flexible pick-up solution.
Operational Areas
Delibo’s locker network is currently operational in cities across India. We continuously expand our network to serve more locations efficiently.
Processing and handling times
Once your package is delivered to a Delibo locker by the sender, you’ll receive a notification containing an unlock PIN to retrieve your package at your convenience. There are no separate processing or handling times on our end.
Cost Policy
Delibo does not charge shipping costs. The cost of using a Delibo locker depends on the locker size, rental duration selected, and location.
Operational Hours
Delibo does not charge shipping costs. The cost of using a Delibo locker depends on the locker size, rental duration selected, and location.
Package Tracking
Delibo Notifications: You’ll receive a notification from Delibo once your package is securely placed in a locker. This notification includes instructions on how to access your package and provides status updates within the Delibo system.
Delivery Carrier Tracking: The shipping carrier chosen by the sender may provide separate tracking information for the package’s journey before it arrives at the Delibo locker.
Booking Duration
The default booking duration for your package is 48 hours, with options to extend based on your needs through our Delibo app